Terms & Conditions

General Terms:-

  • At the time of check-in, please provide valid government approved photo identity with address proof at the reception, without valid ID the guest will not be allowed to check in. Below is the list of the identification proofs which are accepted:-Driving License, Voters Card, Passport, Aadhar Card.
  • Note: PAN cards will not be accepted as a valid ID card.
  • For Foreigner/NRI traveller’s passport with valid visa/oci/pio at the time of check-in with arrival date Stamp.
  • The hotel reserves the right of admission. Accommodation can be denied to the guests posing as a couple if suitable proof of identification is not presented at the time of check in.
  • The primary guest must be 18 years old to be able to check in the hotel.
  • Standard check-in time is 12:00 PM and check-out time is 11:00 AM. Early check in and late checkout subjects to room availability with additional cost.

Early Check in Charges:

Before 06:00Hrs. an additional night will be charged, Between 06:00Hrs to 09:00Hrs will charge 35% at contract/booked rates. From 09:00 Hrs. free of charge (Subject to room availability)

Late Check – Out Charges: Up until 12:00 Noon free of charge (Subject to room availability) – Between 12:00 Noon – 18:00 Hrs will charge 50%, after 18:00 Hrs an additional night will be charged at contract/booked rates.

  • All rights are reserved to THE CLOUD HOTEL only. Room allocation will be subject to availability.
  • Pets are not allowed in the Hotel Premises.
  • The Hotel Reserve the Rights to Change the Room Tariff without prior notice.

 

Extra Bed and Child Policy:

  • Additional INR 1500 + GST would be applicable for extra person.
  • Children above 07 years will be charged as extra person.
  • In case The Cloud Hotel is unable to accommodate you for any reason your stay will be arranged in a similar category hotel, along with to and fro transportation.

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