At The Cloud Hotel, Ahmedabad we endeavour to provide our guests outstanding services and experiences in our hotels and residences around the world. We value your business and your faith in us in delivering you a superior level of service.
We request you to read this policy document carefully before sharing personal information with us. By visiting our web sites, we assume, your acceptance to the practices described in this policy document.This policy document covers the following areas relating to privacy of information provided by you:
Personal information collected by The Cloud Hotel, Ahmedabad from its guests There are a number of situations in which your personal information may be gathered by The Cloud Hotel, Ahmedabad to serve you better. At various touch points with our guests, we may collect the following personal information including, but not limited to your name and contact information; date of birth; how you prefer to be addressed in communication from The Cloud Hotel, Ahmedabad, preferred modes of communication; your job designation and business address; spouse name, anniversary, credit card details, including the three-digit code that appears on the back of your credit card; your dates of arrival and departure from our hotels/restaurants/other outlets, your preferences when you stay or dine at The Cloud Hotel, Ahmedabadyour transaction history at The Cloud Hotel, Ahmedabad; offers you have availed from third party marketers in response to communication from The Cloud Hotel, Ahmedabad. We may also record details of guests who have stayed or dined with you at The Cloud Hotel, Ahmedabad, including their names and contact details.Besides the above, we may also collect the following:
We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not allow your children to submit personal information without your permission.
We do not knowingly collect information related to your racial or ethnic origin, political opinions, religious or other beliefs, health, criminal background or political affiliations, unless it is volunteered by you. We may use any health-related information provided by you only to serve you better and meet your specific needs when you stay or dine with The Cloud Hotel, Ahmedabad.
How does The Cloud Hotel, Ahmedabad use the personal information collected from its guests Your privacy is of utmost importance to us and we take it very seriously. We do not sell or rent your contact information to other marketers. We use your personal information to provide you with the services you request from The Cloud Hotel, Ahmedabadto help you make room reservations, to provide you with information about conferences and events at The Cloud Hotel, Ahmedabad, to send you promotional material on The Cloud Hotel services by email, direct mail and phone, to conduct surveys from time to time, to make you offers sourced from third parties, as per your stated preferences or usage pattern exhibited at The Cloud Hotel, Ahmedabad.
How doesThe Cloud Hotel, Ahmedabad share the personal information collected from its guests, including with third parties Within The Cloud Hotel Group As a company, to ensure that you enjoy the same level of service across all our hotels and residences, we may share your personal information within The Cloud Hotel group . While doing so, The Cloud Hotel, Ahmedabad will ensure that your personal information is handled and safeguarded as per this policy.
Non-personal or anonymous information collected byThe Cloud Hotel, Ahmedabad
Information that does not personally identify you is referred to as non-personal or anonymous information. When you visit and interact with the
sites www.thecloudhotel.com or third parties with whom The Cloud Hotel, Ahmedabad has contracted to provide services, non-personal information, like, list of website pages visited by you, could be collected. Technology like cookies could be used to help you deliver content as per your preference, to help you process your reservations or other requests. While this cannot be used to disclose your identity, this information will identify your browser to our servers when you visit our site. To remove the cookies at any point from your computer, you can delete them using your browser.
We also may collect data by using web beacons, clear GIFS, pixel tags or similar means, which will tell us when you visit our site. Non-personal information like the domain name, the areas of the site you visit, your operating system, your browser version, and the URL you visited from, can be identified, which can be used to enhance your online experience by understanding your web usage patterns.
We may use or disclose non-personal information for any purpose from time to time since this does not personally identify you. For instance, we may embed e-mail addresses with images. In such cases where we combine non-personal information with personal information, the combined information will be treated by us as personal information as per this policy.
Links to websites of third party marketers From time to time, we may allow third party advertisers advertise on our websites. These third party advertisers may use technologies like cookies, pixel tags to track which ads your browser has seen and which site pages you may have visited. The Cloud Hotel, Ahmedabad has no control over the use of this technology or the resulting information and is not responsible for any actions or policies of such third parties.
The Cloud Hotel's policy regarding protection of its guest's personal information The Cloud Hotel, Ahmedabad takes precautions, including administrative, technical and physical measures- to safeguard your personal information against loss, theft, misuse, as well as unauthorized access, disclosure, alteration or destruction. However, unfortunately no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure. You can help us by also taking precautions to protect your personal data when you are on the Internet. For your own privacy protection we advise you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email.
How long does The Cloud Hotel, Ahmedabad retain your personal information? The Cloud Hotel, Ahmedabad will retain your personal information for the period necessary to fulfil the purposes outlined in this policy document, unless a longer retention period is required or permitted/mandated by applicable law.
Should you want to opt out? If we possess your contact information, we may want to keep you posted about our products, services and events, through email. Should you prefer not to receive such marketing material, please email us at firstname.lastname@example.org.
We will update your preferences as soon as reasonably practical. However,please note, if you opt out of The Cloud Hotel, Ahmedabad emailing list, as described here, we will not be able to remove your personal information from the databases of affiliates, franchisees or business partners with which we have already shared your personal information, prior to the date of your opt-out request.Dos &don'ts to ensure your security
Get in touch for any clarifications If you have any suggestions, please do write to us at email@example.com