Cancellations / No Show Policies:

  • Cancellations which are done 24 hours prior to day and time of arrival will be entitled to a full refund.
  • If cancellations are done less than 24 hours prior to arrival, there will be a cancellation fee equivalent to 1 night's room charge (for the number of rooms booked) at confirmed rate.
  • In case The Cloud Hotel is unable to accommodate you for any reason your stay will be arranged in a similar category hotel, along with to and fro transportation.
  • In case of NO-SHOW or Early Check Out, the deposit amount will not be refunded.